We are always trying to improve the services and supports we deliver. We value and appreciate receiving your compliments, suggestions or complaints (about us) so that we can improve our services and the way we communicate.
If you are satisfied with the service you have received from us, please let us know. It helps us to know that we are delivering our services effectively and provides us with an opportunity to recognize staff that provide high quality service. Your compliment will be recorded and referred to relevant staff and management.
You can send us your compliments by phone, or in writing on our 'Contact' page. Another great way is to take a few moments to fill-out our 'Feedback Survey'.
We see suggestions as an opportunity to improve our services. Your suggestions are valuable to us and will be considered as part of our ongoing activities to improve our services.
If you would like to make a suggestion, please do so by phone, or in writing on our 'Contact' page. Another great way is to take a few moments to fill-out our ' Feedback Survey'
Complaints and requests for review of our decisions are an important way for us to be accountable for our activities and can help identify ways for us to improve our processes and the quality of our communications. We are committed to providing a fair, timely and professional response to people who make a complaint or request a review.
If you would like to make a complaint, you can do so by phone, or in writing on our 'Contact' page. Another great way is to take a few moments to fill-out our 'Your Feedback Survey'.